Montage 5-Year Premium Protection Plan

Montage 5-Year Premium Protection Plan

Brand: Montage Furniture Services MFS

SKU: FP-MFS-PCOMBP
$125.99
Regular Price: $157.49 Your Savings: $31.50
Starting at $12/mo with . Learn more
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Montage 5-Year Premium Protection Plan

Details

Product Details

  • Overview
    Montage 5-Year Premium Protection Plan by Montage Furniture Services (MFS) allows you to live by its motto - "Go on…live a little" - and enjoy your new furniture. When you have chosen just the right furniture for your home - you want to keep your investment looking great, but you don’t want to worry about spots and spills once your furniture is delivered. When covered mishaps occur, MFS Furniture Protection Plan offer the assistance you need - delivered by furniture experts with an unparalleled reputation for excellent customer service. Get coverage for mechanical and structural breakdowns is effective upon the expiration of the manufacturer’s warranty. Coverage for stain as well as unintentional and accidental damage from handling of the Covered Product is effective upon the date of delivery of the Covered Product.

    Montage 5-Year Premium Protection Plan covers multiple category purchases - all in one plan.
    NB! Sold with furniture order only.
  • Features
    Prompt, courteous and knowledgeable assistance.
    Stain removal tips and product offerings.
    In-home service by a certified, professional technician.
    Furniture replacement if we can’t take care of your covered problem.


    What is covered?

    Fabric
    Leather and Vinyl
    Wood, Case Goods and other Hard-Surface Furniture
    Mattresses

    NB! Sold with furniture order only.
  • Department

Note: Some Assembly May be Required

Please Note: Sizes and weights are approximate and may vary slightly from the ones given above. Due to differences in monitors, we cannot be responsible for variations in color between the actual item and your screen. Please be advised that we display the standard shape and(or) size in some cases; the shapes, sizes, patterns and colors may vary.

Weight & Dimensions

Weight, Dimensions and Features

  • Product Name
    Weight
    Dimensions
  • Montage 5-Year Premium Protection Plan
    1 lb
    W-1" D-1" L-1" H-1" Dia-1"

Note: Some Assembly May be Required.

How to Measure for Delivery

We can't say this enough, you really should measure your space carefully before you invest in any piece of furniture. View our Measure for Delivery Guide

Manufacturer

Manufacturer Details

Montage Furniture Services MFS

Montage Furniture Services (MFS) distinguishes itself by offering personal, fast and friendly service — delivered by experienced furniture industry experts. With MFS furniture protection plans, you can relax knowing that when mishaps happen we’re here to help put your mind at ease and return your furniture to looking beautiful.

Montage Furniture Services MFS Authorized Dealer
Questions

Product Questions (27)

Have a Question about Montage 5-Year Premium Protection Plan? Ask a Question
  • Will this plan cover mechanical part such as motor and steel frame as well? Thanks. Asked by Anh Ho
    Hello Anh Ho, The Montage 5-year Premium Protection Plan will cover mechanical parts motor and steel frames included.
  • I am looking to buy the Beamard Toffee Sofa, Loveseat and recliner...will the purchase of one (1) furniture protection warranty/plan cover all 3 items, or do I need to purchase 3 separate/individual protection plans? Asked by Serious Buyer

    Hello Sir or Madam, Thank you for your inquiry. You will need to purchase only one 5 year protection plan to cover all the items in your order! 

  • Does protection cover against scratches or punctures? Thanks Asked by Terru

    Hello Terru, Thank you for your inquiry. Yes, this protection plan does cover those types of damages.

  • I planned on purchasing the bed first then the rest of the furniture in this set a month later but wanted to know it I could purchase the warranty once for the entire set? Asked by Althea Armwood
    Hello Althea, Thank you for your inquiry. The extended 5 year protection plan will only cover the items that are purchased at the same time on the same order, therefore you would need to purchase two protection plans if making multiple orders.
  • will this plan cover us when we are purchasing in the state of wisconsin Asked by colleen
    Hello Colleen, Thank you for your inquiry. Yes, this protection plan will cover all customers in the Continental United States.
  • Does the plan cover stain from blue jeans?
    Rips? Asked by audy
    Hello Audy, Thank you for your inquiry. Yes, this protection plan would cover all normal wear and tear such as rips and dye transfer from blue jeans.
  • What if I move within the 5 year period. Is plan still in effect if the address has changed. I was told some plans do not provide coverage if the address is different/there has been a move. I don't see this noted on the plan. Asked by Ana
    Hello Ana, Thank you for your inquiry. The Montage 5-year Protection Plan will cover your items for 5 years. This coverage will still be in effect if you were to move homes during this time period. However any item damaged during the move would not be covered. This protection plan covers items in the home in regard to "normal wear and tear", moving the items outside your home is not considered "normal wear and tear".
  • I am looking at purchasing a coffee table with a glass top. Will the glass be covered in the warranty? Asked by Alexis
    Hello Alexis, thank you for your inquiry. The Montage 5-Year Premium Protection Plan will cover the glass against accidental breaking, chipping, or scratches.
  • I would like to know if it covers unlimited damage to anything that is protected by this protection plan or does it have a limit? Asked by Jazmin Lara
    Hello Jazmin, thank you for your inquiry. The Montage 5-Year Premium Protection Plan will cover each item in your order for one claim in 5 years. If you order a sofa and a loveseat and you claim the loveseat 2 years after purchase you will not be able to claim the loveseat again but the sofa would still be eligible for a claim.
  • Can I buy the protection plan after I have purchased the furniture? If so then what is the time limit. Asked by Israela Amelia
    Hello Israela, thank you for your interest. The protection plan will only cover your item if the plan is on the order before items ship out from our facility. If you have a current open order we can add the protection plan to your order however if your items have been delivered we are not able to provide the protection plan any longer.
  • Will this plan cover if my dog tears or punctures the cushions? Asked by Beth
    Hello Beth, thank you for your inquiry. The Montage 5-Year Premium Protection Plan can cover accidental damage which occurs during normal residential use such as: punctures, rips, burns, stains, gouges, dents, scratches and chips that penetrate the finish exposing the substrate.
  • does this plan cover glass top dining tables if the glass breaks? Asked by susan

    Susan, 

    Thank you for contacting Furniture Pick.  The Montage extended service plan does cover the glass top for breakage.

     

    Thanks,

     

    - Furniture Pick Customer Service

  • If I move to a different location, will the plan still be active? Asked by Maria Acquavella

    Maria,

    Thank you for contacting Furniture Pick.  Unfortunately, the Montage Protection Plan does not cover the furniture at a new address.  This is due to risk of potential breakage during the move.

    Thanks,

    - Furniture Pick Customer Service

  • does this cover both my couch and loveseat Asked by paula

    Paula,

    Thank you for contacting Furniture Pick.  The Montage 5-Year Protection Plan covers all items that are purchased at the same time in the same order.  It covers all issues with fabric and wood.

    Thanks,

    - Furniture Pick Customer Service

  • Will my furniture be moved into my home by the movers? Or will it be dropped off outside my house and I will have to move it in on my own? Asked by Abby

    Abby,

    Thank you for your inquiry.  We offer 2 types of delivery, the 1st is curbside which is brought up to the door, but they do not enter the residence, the 2nd is white glove, which brings the item in, places in the room of choice and assembles the furniture.

    Thanks,

    - Furniture Pick Customer Service

  • Does this plan cover peeling leather from a sofa? Asked by Venkata

    Venkata,

    Thank you for your inquiry.  The Montage plan does not cover cracked or peeling leather.

    Thanks,

    - Furniture Pick Customer Service

  • will this cover wooden bar stools from loosening up from the wood shrinking making them loose ?? Asked by luke

    Luke,

    Thank you for your inquiry.  Montage states "Stains or damage from normal wear and tear is not covered by a MFS Furniture Protection Plan. Wear and tear occurs with ordinary, everyday use of your furniture. Furniture Protection Plans are designed to cover stains and damage caused by a specific incident."  I generally put a drop of loctite on the screw threads.

    Thanks,

    - Furniture Pick Customer Service

  • does it cover the wood from shrinking , so the chairs are wobbling and become unsafe to used ???? Asked by luke

    Luke,

    Thank you for your inquiry.  The Montage Protection plan does not cover the expansion/contraction of the wood.

    Thanks,

    - Furntiure Pick Customer Service

  • Hi planning to get mirrored Pulaski sideboard ; dies this plan cover damages/accidents if mirror portion of the furniture break ? Asked by Larisa

    Larisa,

    Thank you for your inquiry.  Their policy states that they cover glass or mirror chippage or breakage.

    Thanks,

    - Furniture Pick Customer Service

  • Will the protection cover the stains and scratches on marble dining table? Asked by Sara

    Sara,

    Thank you for your inquiry.  The Montage plan covers wood and other hard surface furniture from cracking, gouges, and stains.  Some marble will require you to reseal every 6 months and you will need to follow the manufacturers instructions on this as this will not be covered by Montage.

    Thanks,

    - Furniture Pick Customer Service

  • When do this protection start? Asked by April Higgs

    April,

    Thank you for your inquiry.  All furniture that we sell comes with a standard one year manufacturer warranty and the Montage will work in tandem with the manufacturers warranty for the first year.  After that you are covered for four additional years.  Once the order is delivered you receive a PDF document with a subscription # and the terms of service with Montage about two weeks after the delivery.

    Thanks,

    - Furniture Pick Customer Service

  • Does this plan cover broken frame? Asked by Dan

    Dan,

    Thank you for your inquiry.  Yes, Montage would cover a broken frame if you were outside of the standard 1 year manufacturers warranty.

    Thanks,

    - Furniture Pick Customer Service

  • If I am buying a recliner and matching sofa and add the protection plan, do I need to add a protection plan for each piece of furniture? Asked by Brandon Lloyd Norris

    Brandon,

    Thank you for your inquiry.  The Montage protection plan covers all furniture that is part of the same order, so whether you order 1 item or 20 items at the same time they will all be protected under Montage.

    Thanks,

    - Furniture Pick Customer Service

  • Is this per piece or all three pieces Asked by Teri

    Teri,

    Thank you for your inquiry.  The Montage Protection Plan covers all items within the same order, so all pieces would be protected.

    Thanks,

    - Furniture Pick Customer Service

  • Does the plan include cigarette burns? Asked by Nac

    Nac,

    Thank you for your inquiry.  The protection plan covers burns and does not specify if cigarette burns in general are not covered under their policy.

    Thanks,

    - Furniture Pick Customer Service

  • I am considering a couch and a loveseat. Do I need a plan fo each piece or are they both covered under this if bought at the same time? Asked by Kel

    Montage 5-Year Premium Protection Plan covers multiple category purchases - all in one plan.

  • Does this cover human or animal waste on couch? Asked by KaPuff

    The protection plan covers any accidental damages.

Ask a question about Montage 5-Year Premium Protection Plan

Montage 5-Year Premium Protection Plan
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Don't fall for the Montages Furniture Scam!!!
by on January 19, 2018
I made a furniture purchase from Furniture Pick about 3 years ago. At the time the "5-Year Premium Protection Plan" from Montage Furniture Services looked like a reasonable insurance protection plan for my large purchase. After 3 years of no problems/accidents with my furniture, we had accidental damage resulting in a large tear in the fabric of the couch. I submitted a copy of the original receipt, the multi-page claim forms, furniture model and serial number, multiple photographs (as required by Montage). Even though my claim was complete and it met all the specific requirements to be covered - accidental, specific event (they don't cover anything that might be wear and tear related), no pets involved, etc....) they still refused to cover the repair. Their excuse is that the tear was near a seam (and they won't cover anything that they consider "seam separation". They also have dozens of other exclusions in fine print you receive after you make the purchase.

I wasted several hours of my time with the application, photographs, multiple phone calls to the company. Their number one goal is not to have to cover any claim. They will gladly take your money and promise to cover you for accidental damage, but will only waste your time and find any excuse not follow-through with their coverage.

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Montage 5-Year Premium Protection Plan
Additional Details

Additional Information

Warning California Residents

This product can expose you to chemicals including Wood Dust which is known to the State of California to cause cancer or birth defects or other reproductive harm. Please click here for more information