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Most Frequently Asked Questions

  • How do I find a product's SKU?

    To help us better answer any questions you have on a product, having the SKU (Stock ID Number) is important. SKU is a unique identifier that helps us keep track of our products. The SKU number is located on every product page on our site under the Product Name.

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  • What is Curbside Delivery?

    Curbside delivery service provides delivery of your item(s) to the curb at the end of your driveway or in front of the building entry. Liftgate service is included in the delivery. Drivers do not assist with unpacking, set-up or moving freight beyond the curbside, or disposal of packing materials. Signature is required for delivery.

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  • How can I check the status of my order?

    You will always find the most updated information regarding your order in My Account.

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  • Missing Items / Parts

    If you are missing parts or accessories for your item, go to My Account, submit a ticket and give details for the parts or accessories missing. We will follow up with you within 1 business day.

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Call Us

If you have any questions, we'd be happy to help. Please get in touch with us.

Phone: 302-491-0900

Mon - Fri: 9am - 5pm EST